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Policies at Shimmering Light Therapies

We founded Shimmering Light Therapies with one goal in mind: giving our customers a fair, rewarding and enjoyable shopping experience. We conduct business according to the same values, knowing that better service equals loyal customers. Our store policies are detailed below, please have a look and contact us if you want to learn more!

Online Shopping

Returns and Refunds

Crystal products can be returned within 7 days of purchase. The crystals must be returned in the same condition it was received. If the product is received damaged then it is at the manager's discretion whether a full refund is awarded.

For courses such as Reiki 1, 2, and 3 that have a £100 deposit value. The deposit is non-refundable. If a course is paid in full and the person would like to withdraw their place, a refund may be awarded the deposit value of £100 deducted.

Deposits paid for services are non-refundable. A service paid in full will not be refunded but will be offered a credit note.

Shipping and Delivery

Most products are shipped within 2 working days of the item being ordered.

There may be a delay for essential oils ordered, as they come direct from the warehouse.

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