Policies at Shimmering Light Therapies

We founded Shimmering Light Therapies with one goal in mind: giving our customers a fair, rewarding and enjoyable shopping experience. We conduct business according to the same values, knowing that better service equals loyal customers. Our store policies are detailed below, please have a look and contact us if you want to learn more!

Online Shopping

Returns and Refunds

Crystal products can be returned within 7 days. The crystals must be returned in the same condition it was received. If the product is received damaged then it is at the managers discretion whether a full refund is awarded.

Essential oils, Gem Essences, Aura Mists & Herbal Tea's - Once the product(s) have been opened, a refund/return cannot be issued.

Shipping and Delivery

Most products are shipped within 2 working days of the item being ordered.

There may be a delay for essential oils ordered, as they come direct from the warehouse.